Employees of Mahe Shipping were gathered at the STC Conference Room on Saturday 19th November 2022 to attend a Customer Service Excellence training. The training which was delivered by Mrs. Margaret Moumou, representing Enia Events, emphasized on providing excellent customer service as the foundation for success and business growth.
 
The half day workshop was organized to equip participants with the skills and knowledge to offer an improved customer experience to their clients, to have an understanding of the term customer service and to understand the difference between customer service and customer experience. The training was a means to engage the employees to develop a range of tools to improve the customers’ experience, which includes both internal and external customers of the company.

Monday October 18, 2021 was a historic moment for Mahe Shipping Company as it relocates to new purpose-built premises on Veloutier Road at the New Port, Victoria. This is a major evolution for Mahe Shipping as the company strives to meet the challenges of the 21st century and maintain its lead as an innovative, efficient and dynamic shipping and logistics company.

Mahe Shipping celebrated its 50th anniversary in 2019, but the company has even deeper roots in Seychelles history stretching back more than a century. The majority of the first shares were held by a consortium of eleven shipping lines from six European countries that dominated shipping in the Indian Ocean for a century. The balance of shares was held by Noel Bentley-Buckle (known to his friends as ‘Box’ as he was born on Boxing Day) and later his son Tony, chairman and founder of Southern Line of East Africa.

For the full story see newspaper articles:
Seychelles Nation
Today in Seychelles

When a company specialised in transport and logistics moves office, you might expect it to proceed efficiently. It did.........with every member of staff playing a part.

The vessel M.V. Fugro Gauss has arrived in Seychelles to perform a survey prior to the laying of a new cable in north Mahe at a site yet to be selected. M.V. Fugro Gauss is a purpose-built hydrographic and cable route survey vessel, fitted with a bespoke infrastructure for both geophysical and geotechnical survey work. In addition to deep tow side scan sonar, magnetometer and high precision surface positioning equipment, the Fugro Gauss is the only commercial survey vessel with a hull-mounted  Innomar Deep 2000 system covering depths up to 6000 metres.

Pictured above, upon arrival Lynze Marimba, Head of The Agency Department of Mahe Shipping presented to Captain Andrej Kovaliov and Party Chief Mr Lennart of MV Fugro Gauss a copy of the book Seychelles, Ships and the Sea, a maritime history of Seychelles published in 2019 to commemorate the 50th anniversary of Mahe Shipping Company.
 Full vessel particulars may be seen here.
A complete overview of the project is available here.
Pictured below is the survey area from Machabee (left) to Carana (right).

Mahe Shipping have donated one million rupees to the Seychelles Covid-19 Relief Fund Foundation.  The donation was made on behalf of the company on 21 January 2021 by Managing Director Joe Morin and Finance Director Caroline Cetoupe. The directors of the company were unanimous in their support for the government in tackling the current unprecendented crisis .

H Savy Insurance Co Ltd, in which Mahe Shipping holds 11.25% of the equity donated a further SR1,000,000.

As we enter the New Year, construction of new office and warehouse facilities which will house Mahe Shipping's operations is taking shape. The site is owned by subsidiary company Liquid Air and is conveniently located close to the New Port. Completion is scheduled for mid-2021.

Despite the restrictions and conditions imposed by the current Covid-19 crisis, Mahe Shipping continues to maintain the highest possible level of service in meeting the requirements of our clients. This is illustrated  by this series of photographs during the handling of this export to Durban.
Photos: Andy Gobine

Lynze Marimba, Shipping Agency Operations Manager of Mahe Shipping, has been awarded a Diploma in Ship and Port Agency by North Kent College and Lloyd's Maritime Academy.

The diploma includes:

• a thorough examination of the modern agent’s role
• the different services required and provided
• core commercial skills
• legal issues for agents and
• the latest contemporary issues in the sector