 Employees of Mahe Shipping were gathered at the STC Conference Room on Saturday 19th November 2022 to attend a Customer Service Excellence training. The training which was delivered by Mrs. Margaret Moumou, representing Enia Events, emphasized on providing excellent customer service as the foundation for success and business growth.
The half day workshop was organized to equip participants with the skills and knowledge to offer an improved customer experience to their clients, to have an understanding of the term customer service and to understand the difference between customer service and customer experience. The training was a means to engage the employees to develop a range of tools to improve the customers’ experience, which includes both internal and external customers of the company.
3 Comments
4/4/2023 12:57:46 am
Knowledge to offer an improved customer experience to their clients, to have an understanding of the term customer service and to understand the difference between customer service and customer experience. Thank you, amazing post! 13/4/2023 08:37:17 pm
The training was a means to engage the employees to develop a range of tools to improve the customers’ experience. I’m so thankful for your helpful post! 14/4/2023 09:53:11 pm
Knowledge to offer an improved customer experience to their clients, to have an understanding of the term customer service. Thank you for making this such an awesome post! Leave a Reply. |
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